Notice of Nondiscrimination and Language & Communication Assistance
Senior Solutions Home Care complies with all applicable federal and state civil rights laws. We do not discriminate in the delivery of services, employment, or participation in our programs on the basis of:
- Race
- Color
- National Origin
- Limited English Proficiency (LEP)
- Age
- Disability
- Sex (including pregnancy, sexual orientation, and gender identity)
- Religion
- Veteran Status
- Any other status protected by applicable law
Every individual is entitled to receive services with dignity, respect, and without discrimination.
Language Assistance Services
Senior Solutions Home Care is committed to communicating effectively with all clients, family members, caregivers, applicants, and members of the public.
Language assistance is available at no cost for individuals with Limited English Proficiency (LEP).
Available assistance may include:
- Qualified interpreter services
- Translation assistance for important documents
- Assistance communicating with our staff through interpretation services
- Other reasonable language assistance as needed
If you need language assistance, please contact our office. We will make reasonable efforts to provide communication in your preferred language.
Communication Assistance for Individuals with Disabilities
Senior Solutions Home Care provides reasonable accommodations and communication assistance to individuals with disabilities.
Available assistance may include:
- Alternative methods of communication
- Assistance for individuals with hearing, speech, vision, cognitive, or mobility impairments
- Reasonable modifications to ensure equal access to our services
- Assistance accessing information available through our website
Notice of Nondiscrimination and LCAS July 2026
If you require an accommodation or communication assistance, please let us know. We will work with you to identify an appropriate solution.
Website Accessibility
Senior Solutions Home Care is committed to making our website accessible to all users.
Our website is monitored and maintained by a third-party accessibility provider to improve usability and accessibility. If you experience difficulty accessing any content or functionality on our website, please notify us immediately.
Accessibility concerns may be reported by:
- Calling our office during normal business hours
- Using the contact information provided on our website
- Submitting a request through our website contact form or accessibility feature
Reported accessibility concerns are reviewed by our Director of Technology Solutions, who works with our third-party accessibility provider to investigate and resolve accessibility issues as quickly as reasonably possible.
Filing a Discrimination Complaint
If you believe you have experienced discrimination or have been denied meaningful access to services, you may file a complaint with Senior Solutions Home Care.
To file a complaint, please contact:
Senior Solutions Home Care
214 Overlook Circle, Suite 200 Brentwood, TN 37027
Phone: (615) 377-6566
You may also submit concerns through our website or by contacting our office.
Complaints will be investigated promptly and fairly.
Senior Solutions Home Care prohibits retaliation against any individual for filing a complaint or participating in an investigation.
Need Assistance?
If you need language assistance, communication assistance, or a reasonable accommodation, please contact us before or during the delivery of services.
Our goal is to ensure that every individual has equal access to the services and support we provide.
Notice of Nondiscrimination and LCAS July 2026
